Efficient yet customized service

The hospitality industry covers a wide range of fields within the service and tourism industries that include food & beverage, catering, lodging, event planning, theme parks, theaters, museums and transportation. It is a multi-billion dollar industry that relies on the availability of disposable income and leisure time. The industry focuses on customer satisfaction as it leads to brand recognition and consumer loyalty which helps to ensure the success of a company in this segment.

This industry requires reliable point-of-sale equipment, efficient management, proper marketing strategies and human resources. By utilizing Point-of-sale systems, the merchant is provided with advanced features catered to its specific needs and functionality such as inventory management, CRM, financials, warehousing…etc. which are all built into the POS system and software. Additional features and functionality can be added by installing a wide variety of peripherals such as magnetic strip card readers, customer displays, barcode scanners and printers among others. It is an essential part of any business to enhance speedy order taking and check-outs which results in better customer satisfaction.

Food and Beverage

Any establishment that provides meals, snacks, beverages for immediately consumption are considered in the food services sector of the hospitality industry. These establishments include fast food, fast casual, casual dining, full-service restaurants, coffee shops, bakeries, bars and night clubs…etc.

POS systems have revolutionized the food and beverage industry by providing the most recent computer technologies such as touch screens and friendly user interface software to the merchants. These systems keep track of sales, labor and payroll, and can generate records used in accounting and book keeping which is vital information to a businesss.

Hotels

Hotel industry includes all forms of businesses that provide accommodations and services to the public such as hotels, bed & breakfast, hostels, resorts and villas.

A POS system offers a solution perfect for the hotel industry with front & back office management, CRM, revenue management and reservations functions. POS systems can also customize a loyalty program to promote customer return with special offers and discounts.

Leisure (museums, movie theaters, clubs...etc)

The leisure sector of the hospitality industry includes performing arts and spectator sports, museums, amusement parks and gambling. Establishments with live events or exhibits intended for public viewing are within this sector.

These leisure establishments require technology solutions that are easy-to-use, reliable, and are flexible to fit different needs. In addition to increased revenue and efficiency through speedy service and reduced errors, with the right POS system managing the daily complex business operations such as sales activity, ticketing and CRM will be a breeze.